Mark Weisleder has presented seminars for the Ontario Real Estate Association and IIR Telecoms since 1983 on subjects such as Real Property Law, Customer Loyalty, Customer Service Excellence, Professional Business Etiquette, Legal Updates and Privacy. He practiced law privately in major Toronto law firms for 12 years, working for real estate developers and entrepreneurs, after which he joined Bell Mobility as Senior in-house counsel in Ontario. He later became the General Manager of Customer Experience at Bell Mobility, responsible for the retail customer experience in the Bell retail stores and a 750 person business call centre. Mark is currently providing consultation services to the real estate industry, including the development of accredited continuing education courses for salespeople and brokers.
Mark became a certified Real Estate Instructor for the Ontario Real Estate Association in 2007 and has lectured thousands of real estate salespeople on how to protect their clients and increase referrals. While there are many coaching and lead generation systems available to assist salespeople on how to successfully obtain new clients, Mark believes that ensuring long term success is through building loyal client relationships that generate referrals. He has developed practical loyalty tools from his years in the telecommunications industry to assist salespeople in delivering a superior client experience, whether acting for buyers or sellers, that not only generates referrals, but also ensures that salespeople never have to face any legal or discipline proceedings.